Frequently Asked Questions

We offer free shipping to the contiguous United States (excluding Hawaii, and Alaska).

All guitars listed on this site are fully complete and ready to be shipped right away. The guitar will be shipped in 1-3 days after payment is received and you will get an email with the tracking number after the order is shipped.

While we do very much appreciate the interest in our guitars, we cannot fulfill orders outside the United States at this time.

Ryzen Guitars offers returns for a refund or exchange up to 7 days after your order is received in accordance with Reverbs return policy. To learn more click the link below.
Warranty And Returns

All guitars are shipped through Reverbs safe shipping program. If you have any issues with your shipment or recieve a damaged guitar from shipping contact Reverb here.
Reverb Safe Shipping

Ryzen guitars include a 5 year limited warranty. To learn more click the link below.
Warranty And Returns

Yes, sales tax will be calculated at checkout through Reverb.

All payments are handled through Reverb. We accept all major credit and debit cards: Visa, MasterCard, American Express, and Discover. As well as buy now pay later options through Affirm, Afterpay/Clearpay, or Klarna.

Currently we do not accept custom build orders, this may change in the future so please stay in contact with us on social media to stay up to date with our shops growth!

All guitars come setup for the strings listed in the specs of the product page. However it is recommended that the instrument be taken to your trusted local luthier for a setup to match your personal preferences.

Yes! Your Ryzen guitar will include a hard-shell case. The specific case will be listed in the specs of the product page.

Currently we only sell online, but please keep in contact with us on social media to hear of any changes!